Delivery Policy
At Amazing Reviews Ltd, we strive to ensure that your shopping experience is smooth and satisfying from the moment you place your order until it arrives at your doorstep. This Delivery Policy outlines our shipping options, delivery times, costs, and other relevant details. Please read this policy carefully to understand how we handle the delivery of products purchased from our website, www.amazingreviews.co.uk.
Shipping Destinations
United Kingdom:
We deliver to all locations within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. We also ship to the Channel Islands, Isle of Man, and other British territories.
International Shipping:
We currently offer international shipping to select countries. Please check the available shipping options at checkout to confirm whether we deliver to your country. If your country is not listed, please contact our customer support team for assistance.
Shipping Methods & Delivery Times
We offer a variety of shipping methods to meet your needs. Delivery times may vary depending on the shipping method selected and the destination of the order.
Standard Shipping (UK):
- Delivery Time: 3-5 business days
- Cost: Free for orders over £50; otherwise, a flat rate of £3.99
- Carrier: Royal Mail, Hermes, or similar service
Express Shipping (UK):
- Delivery Time: 1-2 business days
- Cost: £7.99
- Carrier: DPD, Hermes, or similar service
Next Day Delivery (UK):
- Delivery Time: Next business day (orders must be placed before 2 pm)
- Cost: £12.99
- Carrier: DPD, Hermes, or similar service
International Shipping:
- Delivery Time: 7-14 business days, depending on destination
- Cost: Calculated at checkout based on destination and weight of the package
- Carrier: DHL, FedEx, or similar service
Note: Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, carrier issues, or unforeseen circumstances.
Order Processing Time
Orders are typically processed within 1-2 business days after payment is confirmed. During peak seasons or sales events, processing times may extend to 3-5 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use the provided tracking number to monitor your package’s journey. If you do not receive a shipping confirmation email, please check your spam or junk folder, or contact our customer support team for assistance.
Shipping Costs
Shipping costs are calculated based on the shipping method selected, the destination, and the weight and dimensions of the package. During promotional periods, free or discounted shipping may be offered for qualifying orders. All applicable shipping fees will be displayed at checkout before you complete your purchase.
Customs, Duties, and Taxes (International Orders)
For international orders, customs duties, taxes, and import fees may apply, depending on the destination country’s regulations. These charges are the responsibility of the recipient and are not included in the shipping fees. Please check with your local customs office for more information on potential charges before placing an order. Amazing Reviews Ltd is not responsible for any customs delays or additional fees incurred.
Delivery Issues
We strive to ensure that your order arrives on time and in excellent condition. However, in the event of any issues, please contact us immediately at info@amazingreviews.co.uk or call 020 8058 3340.
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Lost Shipments: If your package does not arrive within the estimated delivery time and tracking information indicates it may be lost, we will work with the carrier to locate it. If the package cannot be found, we will offer a replacement or refund.
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Damaged Shipments: If your package arrives damaged, please retain all packaging materials and take photos of the damage. Contact us within 48 hours of receipt to report the issue. We will arrange for a replacement or refund, depending on the situation.
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Delayed Shipments: While we strive to meet all delivery estimates, delays can occur. If your package is delayed beyond the expected delivery date, we will assist in tracking and expediting the shipment.
Changes to Shipping Address
If you need to change the shipping address after placing an order, please contact us immediately. We will do our best to accommodate your request; however, once an order has been processed or shipped, we may not be able to make changes. In such cases, you may need to place a new order or arrange for redelivery with the carrier.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, failed delivery attempts, or refusal of delivery, we will notify you. You may choose to have the package reshipped to a correct address (additional shipping fees may apply) or request a refund for the order (excluding original shipping fees).
Contact Us
If you have any questions or concerns regarding our Delivery Policy, please contact us at:
- Phone: 020 8058 3340
- Email: info@amazingreviews.co.uk
- Address: Amazing Reviews Ltd, 37th Floor, 1 Canada Square, London E14 9XQ
Our customer support team is available during business hours to assist you with any inquiries related to shipping and delivery.
Policy Updates
Amazing Reviews Ltd reserves the right to update or modify this Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
Thank you for shopping with Amazing Reviews Ltd. We appreciate your business and are committed to providing you with the best possible delivery experience.